Built for people, not IT departments
Founded by a U.S. Marine Corps veteran, CyberDesk brings the discipline, integrity, and mission-first mindset of the Corps to IT support. Real help, plain language, no runaround.
Our mission
Make expert help accessible to everyone
Most IT support is designed for businesses with deep pockets and dedicated tech teams. Everyday people — freelancers, families, small business owners — are left to figure things out alone or pay through the nose for mediocre help.
CyberDesk was founded on the values instilled through military service: accountability, precision, and putting the mission first. That mission is you. We combine experienced technicians with a streamlined ticket system so you get fast, honest answers without the runaround. No jargon. No upselling. Just solutions.
What we stand for
Our values
Honesty first
We tell you what's wrong and what it'll take to fix it — no inflated estimates, no unnecessary upsells.
Plain language
Tech problems are stressful enough. We explain everything in plain English so you always know what's happening.
Speed matters
Downtime costs you time and money. We treat every ticket with urgency and keep you updated every step of the way.
Security by default
Every interaction is handled with your privacy in mind. We never store sensitive data beyond what's needed to resolve your issue.
The people behind the tickets
Meet the team
Trenton Trackwell Long
Founder & Owner — U.S. Marine Corps Veteran
Served 4 years in the United States Marine Corps before bringing that same discipline, integrity, and mission-first mindset to the world of IT and cybersecurity. Built CyberDesk to deliver honest, expert support to everyday people.
David Green
Co-Founder & Owner — U.S. Air Force Veteran
Served 20.5 years in the United States Air Force, building a career defined by precision, leadership, and technical excellence. Brings that same dedication to CyberDesk, ensuring every client receives the expert, mission-focused support they deserve.